Cobalt Technology - Equipment Failure Due to Extreme Temperatures - 17 Customers Affected – Incident details
All systems operational
Equipment Failure Due to Extreme Temperatures - 17 Customers Affected
Resolved
Partial outage
Started 9 days agoLasted about 14 hours
Affected
Wichita Falls (Western Rural - Arena Rd. Tower)
Partial outage from 5:51 AM to 8:00 PM
Updates
Resolved
Resolved
The faulty equipment at the top of the 400ft tower has been replaced and service has been restored.
Investigating
Investigating
One radio on the Arena Rd tower failed at 11 PM due to the extreme cold. We have spares and are working on a plan to replace the radio on Wednesday to restore service.