Cobalt Technology - We are currently investigating an issue in Holliday. – Incident details

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We are currently investigating an issue in Holliday.

Resolved45 minutes

Affected

Holliday Tower

Operational from 3:00 AM to 3:46 AM

  • ResolvedUTC

    We just resolved the issue! The piece of equipment has been rebooted and service has been restored. We will be contacting our upstream internet provider to see about replacing the piece of equipment to keep it from locking up again.

  • IdentifiedUTC

    We have identified the issue. A piece of equipment owned by our upstream internet provider locked up and needs a manual reboot. We have someone on the way to the tower to manually reboot it now. Service should be restored within 45 minutes.

  • InvestigatingUTC

    Our Holliday tower is having connection issues right now. We are investigating to see if the issue is power related or has to do with our upstream internet provider.