Cobalt Technology - Network Disruption – Incident details

Network Disruption

ResolvedPartial outage8 hours 19 minutes

Affected

Wichita Falls (Stadium Tower)

Partial outage from 11:10 PM to 7:30 AM

Holliday Tower

Partial outage from 11:10 PM to 7:30 AM

Iowa Park ( City Limits)

Partial outage from 11:10 PM to 7:30 AM

Iowa Park (Rural-South)

Partial outage from 11:10 PM to 7:30 AM

Datacenter

Partial outage from 11:10 PM to 7:30 AM

Wichita Falls (Western Rural - Arena Rd. Tower)

Partial outage from 11:10 PM to 7:30 AM

  • ResolvedUTC

    Network stability issues have been resolved. If anyone is still having speed issues in Holliday, please contact our office at 940-463-0040 so we can handle them individually.

  • UpdateUTC

    All of our network has stabilized except for parts of Holliday. If you do not live in Holliday and you are still having issues, please contact the office at 940-463-0040 or by sending an email to support@cobaltridge.com. We will continue to work tirelessly to restore full stability to the Holliday network.

  • MonitoringUTC

    We implemented a fix for the majority of the network. All of Iowa Park and Wichita Falls should be back online. Holliday is still experiencing intermittent issues. We are continuing to work on bringing full connectivity back to Holliday.

  • IdentifiedUTC

    We have identified the source of the service interruption in our core network and are working to apply a fix. More updates to follow.

  • InvestigatingUTC

    We are aware of a network disruption affecting multiple markets. We are working to narrow down the source of the problem and will send out updates as we progress.