This incident has been resolved. We climbed the tower and replaced the faulty equipment with a spare we had on hand.
Update · UTC
Our crew is about to climb the tower to replace the faulty equipment. Estimated restoration time: 9 PM
Identified · UTC
A critical piece of equipment used to provide service on our Watts Rd tower in Southern Iowa Park stopped responding a few minutes ago. A Technician is already on the way to troubleshoot onsite.