Partial Outage to Some Websites

Resolved

Degraded performance

Started over 3 years agoFebruary 02, 2023Lasted about 4 hoursFebruary 02, 202311:00 AM2:55 PMUTC

Affected

Wichita Falls (Stadium Tower)

Holliday Tower

Iowa Park ( City Limits)

Iowa Park (Rural-South)

Lakeside City

Datacenter

Updates

Resolved
February 02, 2023 at 2:55 PMUTC
Resolved
February 02, 2023 at 2:55 PMUTC
The source of the issue has been located and resolved. One of our many upstream providers lost connection to our datacenter early this morning. Our system was running through other upstream providers, but a lot of traffic was still trying to navigate through the upstream connection that was having issues.
The connection has been restored and traffic is flowing to all destinations now.
Investigating
February 02, 2023 at 11:00 AMUTC
Investigating
February 02, 2023 at 11:00 AMUTC
We are currently investigating a partial outage across the network. Users are reporting that some websites work and some do not.

Cobalt Technology - Partial Outage to Some Websites – Incident details