The equipment has been repaired and all customers should be back online. If you are still having connectivity issues, please call our office for individual support at 940-463-0040.
Identified · UTC
Our Tower crew is on site and in the progress of making repairs. We expect the first group of customers to come back online around 11 am.
Investigating · UTC
Lightning struck the tower and damaged a large portion of equipment on the tower. We are putting together a repair plan. We expect to have a crew on site first thing in the morning to replace all the equipment.