Cobalt Technology - Notice history

All systems operational

Wichita Falls (Western Rural - Arena Rd. Tower) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 99.43%

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Nov 2024
Dec 2024
Jan 2025

Wichita Falls (Stadium Tower) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Holliday Tower - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025

Iowa Park ( City Limits) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025

Iowa Park (Rural-South) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025

Lakeside City - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Datacenter - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025

Phone System - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Customer Account Portal - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025

Website - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Hwy 79 South Area (Rural) - Operational

100% - uptime
Nov 2024 · 99.55%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

Equipment Failure Due to Extreme Temperatures - 17 Customers Affected
  • Resolved
    Resolved

    The faulty equipment at the top of the 400ft tower has been replaced and service has been restored.

  • Investigating
    Investigating

    One radio on the Arena Rd tower failed at 11 PM due to the extreme cold. We have spares and are working on a plan to replace the radio on Wednesday to restore service.

Dec 2024

Network Congestion
  • Resolved
    Resolved

    This incident has been resolved. The 3rd party upstream provider has resolved their congestion issues which have in-turn relieved the constraint being felt by some of our customers. Speeds are back to normal.

  • Update
    Update

    The 3rd party upstream providers in Dallas has had crews operating around the clock to resolve the issue. The most recent timeline we have been given is 10 PM tonight for a resolution. Our network is continuing to operate on multiple redundant connections, so connections are up for all customers, although speeds will be lower than normal for the affected sites until the 3rd party network congestion is resolved.

  • Identified
    Identified

    Congestion on a 3rd-party upstream provider's network is causing issues for some of our customers. Services are all operational, but customers will notice slower speeds until the issue is resolved. We are monitoring the situation and are in contact with the 3rd-party company to come up with a quick resolution.

Nov 2024

Storm-Related Power Issue on Three-Way Rd Tower.
  • Resolved
    Resolved

    This incident has been resolved. There was a power supply in the tower cabinet that was damaged in the storm. The power supply has been replaced and everything on the tower is back online.

  • Investigating
    Investigating

    We are currently experiencing a power issue on our three-way Rd tower due to the storms. We will provide updates as we know more. Expected restoration time is 2 PM.

Nov 2024 to Jan 2025

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