Cobalt Technology - Notice history

A power inverter absorbed a surge due to the storms. We have bypassed the equipment for the time being and will be installing a replacement soon.

We have an emergency repair crew on site working to restore service. We will post an update when we know more.

The tower took a direct lightning strike that overloaded the surge suppression at the site. We replaced the equipment in the shed at the bottom of the tower but were unable to get connection to the equipment on the tower. This indicates the equipment on the tower got damaged as well. We have reached out to multiple tower crews to have emergency repairs done on the site.

Estimated Restoration Time: Friday, May 3rd by 3 PM.

We are currently investigating this incident. Our southern (rural) Iowa Park tower went offline during the night. We are assessing to situation to see if it can be easily fixed or if it will require a tower crew to come onsite to repair.

This incident has been resolved. The national carrier updated their incident report to show that it was an equipmemt issue rather than a fiber cut. They were able to resolve it quickly. We are back up to full speed.

This incident has been resolved. An employee went onsite and found the battery backup solution had failed. He bypassed the battery backup since Oncor power was on and was able to get the site back up. We have ordered replacement parts to repair the battery backup early next week.

This incident has been resolved.