Cobalt Technology - Notice history

All systems operational

Wichita Falls (Western Rural - Arena Rd. Tower) - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Wichita Falls (Stadium Tower) - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Holliday Tower - Operational

99.97% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 99.90%

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Nov 2021
Dec 2021
Jan 2022

Iowa Park ( City Limits) - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Iowa Park (Rural-South) - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Lakeside City - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Datacenter - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Phone System - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Customer Account Portal - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Website - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Hwy 79 South Area (Rural 3 Way Rd) - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Notice history

View current status

Jan 2022

We are investigating an issue causing connectivity problems in Holliday.
ResolvedMajor outage44 minutes
  • Resolved
    UTC
    Resolved

    The fix applied at 7:59 PM worked. We are marking this issue as resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result. Internet should be back for everyone. If the fix continues to work, we will move the incident to Resolved.

  • Identified
    UTC
    Identified

    We have identified the cause of the issue. A technician is on his way to the tower to repair it. We expect internet service to be restored within 1 hour.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. We will provide more information as we continue to investigate.

We are currently investigating an issue in Holliday.
Resolved45 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue! The piece of equipment has been rebooted and service has been restored. We will be contacting our upstream internet provider to see about replacing the piece of equipment to keep it from locking up again.

  • Identified
    UTC
    Identified

    We have identified the issue. A piece of equipment owned by our upstream internet provider locked up and needs a manual reboot. We have someone on the way to the tower to manually reboot it now. Service should be restored within 45 minutes.

  • Investigating
    UTC
    Investigating

    Our Holliday tower is having connection issues right now. We are investigating to see if the issue is power related or has to do with our upstream internet provider.

JAN6
Core Router Update and Reboot
CompletedMaintenance1 hour 42 minutes
  • Completed
    January 06, 2022 at 9:32 AMUTC
    Completed
    January 06, 2022 at 9:32 AMUTC

    Maintenance has completed successfully.

  • Planned
    January 06, 2022 at 7:49 AMUTC
    Planned
    January 06, 2022 at 7:49 AMUTC

    We will be rebooting our core routers and updating the software to ensure they remain protected against security vulnerabilities. The process should take roughly 1 hour.

Dec 2021

No notices reported this month

Nov 2021

No notices reported this month

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Nov 2021 to Jan 2022

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