Cobalt Technology - Notice history

All equipment is back online. The lightning arrestor did its job and prevented damage to other equipment. Service has been restored.

A lightning arrestor at one of our main towers did its job and absorbed a direct strike. We replaced the unit and have brought almost all customers back online. There are still a few offline that we are working to resolve.

Oncor has an outage in the area. We switched the tower to generator power.

We have implemented a fix for the Amazon AWS connectivity issues, and it appears to have resolved the problems. We will continue to monitor the situation to see if any additional fixes are needed.

This incident has been resolved. We got confirmation from Amazon's network engineers that they were having issues with websites hosted in their datacenters, which caused a cascading affect across internet service providers. The problem was resolved at 4:41 PM today.

We are in contact with Amazon AWS engineers, but they have not provided an estimated time to restoration. All other services are operational.

We have identified the source of the connectivity issues. Many of Amazon AWS's servers are unreachable from our network, pointing towards a routing issue with an upstream provider or Amazon. We are working with Amazon engineers to resolve the issue.
This will affect customer connections due to the fact that a large amount of websites and services are hosted on Amazon's web servers.