Cobalt Technology - Notice history

All systems operational

Wichita Falls (Western Rural - Arena Rd. Tower) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.92%Nov · 99.90%

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Sep 2023
Oct 2023
Nov 2023

Wichita Falls (Stadium Tower) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.92%Nov · 99.90%

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Sep 2023
Oct 2023
Nov 2023

Holliday Tower - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.92%Nov · 99.90%

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Sep 2023
Oct 2023
Nov 2023

Iowa Park ( City Limits) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.92%Nov · 99.90%

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Sep 2023
Oct 2023
Nov 2023

Iowa Park (Rural-South) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.92%Nov · 99.90%

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Sep 2023
Oct 2023
Nov 2023

Lakeside City - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.92%Nov · 99.90%

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Sep 2023
Oct 2023
Nov 2023

Datacenter - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Phone System - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Customer Account Portal - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Website - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Hwy 79 South Area (Rural) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

Nov 2023

Maintenance: Lakeside City and Memorial Stadium Equipment Software Updates
  • Completed
    November 28, 2023 at 7:00 AM
    Completed
    November 28, 2023 at 7:00 AM

    Maintenance has completed successfully

  • In progress
    November 28, 2023 at 6:00 AM
    In progress
    November 28, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    November 28, 2023 at 6:00 AM
    Planned
    November 28, 2023 at 6:00 AM

    We are planning for a scheduled maintenance tonight (Late Monday night, early Tuesday morning) to update software on a couple pieces of network equipment. The only sites that will be affected are Lakeside City and Memorial Stadium. We expect the updates to take only a few minutes, but we are allowing 1 hour just in case any issues arise. Service will go down momentarily as the updates are being applied.

Internet Outage
  • Resolved
    Resolved

    This incident has been resolved and all services are restored. The outage was caused by a traffic management server in the network backbone becoming unresponsive. We were able to remotely login to the server and bring it back online. We will be investigating mitigation plans to avoid a similar issue in the future.

  • Investigating
    Investigating

    We are currently investigating this incident.

Core Equipment Updates
  • Completed
    November 15, 2023 at 9:25 AM
    Completed
    November 15, 2023 at 9:25 AM

    Maintenance has completed successfully.

  • Planned
    November 15, 2023 at 7:00 AM
    Planned
    November 15, 2023 at 7:00 AM

    We are performing updates on core equipment across the network. Maintenance will conclude by 4 am.

Oct 2023

Network Outage
  • Resolved
    Resolved

    This incident has been resolved. Two of our fiber upstream providers went down at the same time at 12:01 AM. We contacted both of them and escalated the issue. The circuits were brought back up at 12:47 AM. All systems are currently back to normal.

  • Investigating
    Investigating

    We are currently investigating the cause of a network outage. We will post an update when we have more information.

Sep 2023

No notices reported this month

Sep 2023 to Nov 2023

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