Cobalt Technology - Notice history

This incident has been resolved and services are back to full speed.

The issue has been identified as an equipment failure of a major Tier 1 network in Fort Worth. They have technicians working on the issue. No ETA given at this time.

A power inverter absorbed a surge due to the storms. We have bypassed the equipment for the time being and will be installing a replacement soon.

We have an emergency repair crew on site working to restore service. We will post an update when we know more.

The tower took a direct lightning strike that overloaded the surge suppression at the site. We replaced the equipment in the shed at the bottom of the tower but were unable to get connection to the equipment on the tower. This indicates the equipment on the tower got damaged as well. We have reached out to multiple tower crews to have emergency repairs done on the site.

Estimated Restoration Time: Friday, May 3rd by 3 PM.

We are currently investigating this incident. Our southern (rural) Iowa Park tower went offline during the night. We are assessing to situation to see if it can be easily fixed or if it will require a tower crew to come onsite to repair.

This incident has been resolved. The national carrier updated their incident report to show that it was an equipmemt issue rather than a fiber cut. They were able to resolve it quickly. We are back up to full speed.